Kickstarter rewards
Kickstarter is a crowdfunding platform, and a pledge is not the same as buying an in-stock retail product. The campaign page will identify reward contents, estimated delivery timing, eligible destinations, shipping charges, risks, and the process for campaign updates.
Address changes and delivery problems
Campaign-specific instructions will explain how to submit or update a delivery address. Customers should never post an address publicly. Delivery issues should be reported privately with the order or pledge information needed to locate the shipment.
Damaged or incorrect items
The final campaign policies will explain the evidence and timing required for damaged, defective, missing, or incorrect items. Republic Forge intends to address verified fulfillment errors reasonably while recognizing that personalized or used items may require different treatment.
Need clarification?
Email republicforgebooks@gmail.com. Do not send payment-card information by email.